Refund policy

Returns

You can return an item within 30 days of purchase if it is in its original, unused and unopened condition, unless it arrived defective. Because kava is a consumable product, opened items cannot be returned.

To start a return, email contact@qameakava.com with your order number. Please request a return before sending anything back; items sent without a return request cannot be accepted. Mail approved returns to: Qamea Botanicals LLC, 382 NE 191st St, PMB 100443, Miami, Florida 33179, United States.

Damaged, defective or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective or not what you ordered, contact us within 7 days of delivery at contact@qameakava.com with your order number and a photo, and we will make it right with a replacement or a full refund, including shipping.

Refunds

Once we receive and inspect your return, we will email you to confirm whether the refund is approved. Approved refunds are issued to your original payment method for the price paid for the unopened items; original shipping charges are not refunded unless the item was damaged, defective or incorrect. Please allow up to 10 business days for your bank or card issuer to post the refund.

Exchanges

Unopened items in their original condition can be exchanged for another item of equal or lesser value, or for store credit.

Exceptions

Opened consumable products, sale items and gift cards cannot be returned.

Questions

Email contact@qameakava.com or call 707-682-9647.

Dietary Supplement.

Ingredients: Kava Root Powder. (Piper Methysticum)

FDA Disclaimer. *These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Excessive consumption may impair one's ability to drive a vehicle. Please consult your healthcare professional about potential interactions or other possible complications before starting a new dietary supplement program. Do not use if you are pregnant or nursing.

Kava consumer advisory: the U.S. FDA has advised consumers of the potential risk of rare but severe liver injury associated with Kava-containing products. Consult your healthcare professional before use if you have or have had liver disease or liver problems, or take medication that can affect the liver. Stop use and see a doctor if you develop signs of liver problems, such as yellowing of the skin or eyes, or dark urine. Not for use by anyone under 18. Do not combine with alcohol.

Keep out of reach of children.