Shipping policy

Processing times

Orders placed before 11am (ET) are processed and ready to ship the same business day. Orders placed after 11am (ET) ship the following business day. Orders placed after 10am on Friday through Sunday ship on Monday (excluding holidays). There are no Saturday shipments. Most orders are processed and shipped within 1–3 business days.

You will receive an order confirmation email, then a second email when your order has been processed and shipped. Please check your shipping address carefully. If you notice an error, contact us immediately at contact@qameakava.com and we will amend your order if it has not yet shipped.

Shipping rates

Free shipping on US orders over $99 (USD). For other orders, shipping is calculated from the weight of your order, your address and the shipping method you choose, and is shown before you confirm your purchase. All pricing is in USD.

Carriers

We ship with USPS: First Class Mail, Priority Mail and Priority Mail Express (1–2 days) within the US, and First Class International, Priority Mail International and Priority Mail Express International for other countries. USPS First Class Mail carries no insurance for loss or theft and may not include tracking, so we recommend USPS Priority.

Tracking

When a tracking number is available we add it to your order and email it to you (the email comes from ShipStation, our shipping software, so please check your spam folder). Once the carrier has scanned your package at pickup, questions about its location or delivery date should go to the carrier first: USPS (www.usps.com, 1-800-ASK-USPS). Weather and public holidays can delay delivery.

Delivered packages

Qamea Kava is not responsible for packages marked “delivered” by the carrier. Please ship to a secure address. If tracking shows delivered but you have not received it, please check with household members and neighbours, then contact the carrier and let us know so we can help.

International orders

International customers are responsible for all import duties, customs, excise duties and local taxes. Please check whether your country restricts the purchase, shipment or import of kava before ordering. Qamea Kava is not responsible for orders seized by customs.

Back orders

If an item is on back order, we ship the in-stock part of your order first and send the rest when it is available, at no extra shipping cost.

Questions

Email contact@qameakava.com or call 707-682-9647. Qamea Botanicals LLC, 382 NE 191st St, PMB 100443, Miami, Florida 33179.

Dietary Supplement.

Ingredients: Kava Root Powder. (Piper Methysticum)

FDA Disclaimer. *These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Excessive consumption may impair one's ability to drive a vehicle. Please consult your healthcare professional about potential interactions or other possible complications before starting a new dietary supplement program. Do not use if you are pregnant or nursing.

Kava consumer advisory: the U.S. FDA has advised consumers of the potential risk of rare but severe liver injury associated with Kava-containing products. Consult your healthcare professional before use if you have or have had liver disease or liver problems, or take medication that can affect the liver. Stop use and see a doctor if you develop signs of liver problems, such as yellowing of the skin or eyes, or dark urine. Not for use by anyone under 18. Do not combine with alcohol.

Keep out of reach of children.